Returns & Exchanges
At Mountain House, we want you to be fully satisfied with your gear; if a piece doesn't fit your adventure, you can return unworn items with tags attached within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Download and print the prepaid shipping label provided at the end of the return process and securely package your items.
Drop Off Package
Take your package to any authorized carrier location or schedule a pickup to ensure your return is tracked and safely delivered to our warehouse.
Receive Your Refund
Once our team inspects the returned gear, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing